Getting Started
How do I wear the SL-1 correctly?
Position the strap about 1 inch above your wrist bone, toward your elbow. It should sit snug, but comfortable, with the sensor in full contact with your skin. A quick check: if you can easily slide your pinky between the strap and your wrist, it's to
Can I wear the SL-1 in the shower?
Yes! The SL–1 is rated IP68 and safe for submersion up to 10 meters, so showers, sweat, and rain are no problem. Put this through your sweatiest workouts, adventures, and anything throughout your day! Just keep the charging dock itself away from liqu
Can I get a different color or size strap?
The SL–1 ships with one silicone strap, and YES, additional colors are available on QALO.com, with new options released regularly. Let us know if there is a color you are looking for and we will try to add it to the line up! To swap straps: orient th
What's the SL–1's Operating Temperature Range?
The SL-1 is designed to work between -10°C and 45°C (14°F to 113°F), and to be stored between -20°C and 55°C (-4°F to 131°F). Outside those ranges, battery life and reliability can suffer!
After unboxing, what if I can't find SL-1 bluetooth signal?
Fully charge it first — charging activates the device. Then open the QALO app, make sure Bluetooth is on and the app has permission to use it, and follow the pairing prompts. Your device shows up as "QALO-SL-1####" in the list, and a successful conne