QALO orders process in 1–2 business days. Expedited orders placed before 12PM EST ship same day. Customized rings add 4–7 extra days.

Standard OrdersAll in-stock items have a processing time of 1&#x2013;2 business days, excluding weekends and select holidays. During this time, your order is transmitted to our warehouse, engraved if applicable, safely packed, and prepared for shipment.Expedited OrdersExpedited orders placed before 12:00 PM EST ship the same day. Orders placed after 12:00 PM EST will ship by the end of the next business day.&#xA0;Note: Expedited orders cannot be shipped to P.O. boxes.Customized OrdersOrders containing engraved or customized items (e.g., engraved rings, patterned bands) require an additional 4&#x2013;7 business days for processing. This extended timeline applies to the entire order, even if it also contains non-customized items.

How Long Does It Take to Process My QALO Order?

Standard shipping takes 5–10 business days. Expedited 2–3 days. Priority 1–2 days. Tracking sent by email once your order ships.

Shipping times begin after your order has been processed and are listed in business days. You&apos;ll receive a tracking number by email once your order ships.<ul><li>Standard Shipping: 5&#x2013;10 business days</li><li>Expedited Shipping: 2&#x2013;3 business days</li><li>Priority Shipping: 1&#x2013;2 business days</li></ul>Please note that QALO works hard to fulfill orders quickly, but carrier delays are outside our control. During peak seasons (holidays, sales events), please allow additional time.&#x1F4A1; Free standard shipping is available on qualifying orders. Shipping costs and thresholds are displayed at checkout.

QALO Shipping Timeframes

QALO ships internationally in 5–10 business days. Customs and import duties are the customer's responsibility. Contact us for return help.

International orders typically take 5&#x2013;10 business days to arrive after processing. Please note that customs or import duties may apply depending on your country &#x2014; these fees are the customer&apos;s responsibility and are not included in your order total.For returns or exchanges on international orders, please contact us at <a href="mailto:support@qalo.com">support@qalo.com</a> with your order number before initiating a return.QALO is not responsible for delays caused by customs clearance.

Does QALO Ship Internationally?

Engraved and patterned QALO rings add 4–7 business days to processing. All customized items are final sale and cannot be returned.

What counts as a customized item?Customized items include any ring or product with an engraving, pattern, or dog tag. These are made-to-order and cannot be returned or exchanged.Processing timeCustomized orders require an additional 4&#x2013;7 business days for engraving and processing. This applies to the entire order &#x2014; even if your cart includes non-customized items.&#x26A0;&#xFE0F; Important&#xA0;When placing your order, make sure to select both the item and the correct customization option. If the customization is not selected, the item will ship without it and cannot be modified after the order is placed.Final Sale PolicyAll customized items are final sale and are not eligible for return, exchange, or refund.

Ordering Customized & Engraved Rings

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