Add Return Protection at checkout for $1.98 and get free return shipping. Without it, a $7 fee is deducted from your refund.

At checkout, you have the option to add Return Coverage for $1.98.<ul><li>&#x2705; With Return Protection: Return shipping is free for all eligible items.</li><li>&#x274C; Without Return Protection: A $7 flat fee will be deducted from your refund to cover return shipping.</li></ul>Return Protection is non-refundable once purchased and applies to all eligible items in your order. It does not apply to final sale items (customized rings, QRNT Slim Gift Kits, QRNT Sizing Kits).

What Is QALO Return Protection?

Customized rings, engraved items, patterned bands, QRNT Slim Gift Kits, and QRNT Sizing Kits are final sale and cannot be returned.

The following items are final sale and are not eligible for return, refund, or exchange:<ul><li>Customized items (engraved rings, patterned bands, dog tags)</li><li>QRNT Slim Gift Kit</li><li>QRNT Sizing Kit</li><li>Any item marked &quot;Final Sale&quot; on the product page</li></ul>If you are unsure whether an item is final sale before purchasing, check the product page or contact us at <a href="mailto:support@qalo.com">support@qalo.com</a>.

What Items Are Final Sale?

Returns and exchanges must be requested within 30 days of delivery. Start your request at the QALO Return Portal. Exchanges are size-only.

Return &amp; Exchange WindowReturns and exchanges must be requested within 30 days of delivery. Items showing signs of wear will not be accepted.How to Start a Return or ExchangeVisit the <a href="https://qalo.loopreturns.com">QALO Return Portal</a> and follow the prompts to submit your request.ExchangesExchanges are available for ring size changes only. For a different color or style, please request store credit and place a new order.RefundsShipping costs are non-refundable. If you did not purchase Return Protection at checkout, a $7 flat fee will be deducted from your refund to cover return shipping.What&apos;s not eligible?<ul><li>Customized items (engraved, patterned, or with dog tags)</li><li>Items showing wear or damage</li></ul>

How Do I Return or Exchange My Order?

The QRNT smart ring includes a 1-year limited warranty covering defects in materials or workmanship. One replacement per purchase.

The QRNT smart ring includes a 1-year limited warranty from the original purchase date. This warranty is non-transferable and applies to original owners only.What&apos;s covered:<ul><li>Defective rings or chargers due to manufacturing or material issues</li></ul>What&apos;s not covered:<ul><li>Physical damage, drops, or cracks</li><li>Water damage beyond rated limits</li><li>Normal wear and tear</li><li>Loss or theft</li></ul>Warranty limit: You are entitled to 1 warranty replacement per purchase.To submit a claim, visit the <a href="https://qalo.loopreturns.com">QALO Return Portal</a> or contact <a href="mailto:support@qalo.com">support@qalo.com</a>.

QRNT Smart Ring Warranty

Bought QALO from Amazon or a retail store? Learn how warranty and return requests work depending on where your ring was purchased.

Retail stores and their website (not Amazon): QALO cannot process refunds, but we can assist with warranty issues.&#xA0;Amazon: Use Amazon&#x2019;s &#x201C;Contact Seller&#x201D; for refunds/exchanges. For warranty, follow Amazon&#x2019;s process or contact QALO if needed.&#xA0;

Warranty Coverage for Amazon & Retail Purchases

QALO silicone rings and dog tags come with a one-time lifetime warranty. If your ring tears, breaks, or stretches, we'll replace it free.

QALO offers a lifetime warranty on all silicone rings and dog ID tags (excluding the QRNT smart ring).If your ring or tag tears, stretches, or breaks at any time &#x2014; even years after purchase &#x2014; you can submit a warranty claim.How to submit a claim:Visit <a href="https://qalo.loopreturns.com">qalo.loopreturns.com</a> and follow the warranty claim prompts. We&apos;ll send you a replacement ring of equal or comparable value.Note: This is a one-time lifetime warranty per item.

Forever Warranty — Silicone Rings & Dog Tags

About QRNT

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QRNT User Manuals

Which Finger Should I Wear My QRNT Ring On?

How to Choose the Right QALO QRNT Ring Size

Why QRNT Ring Sizes Are Different From Standard Ring Sizes

How to Confirm Your QRNT Ring Size Before Ordering