Can't connect your QRNT ring? Charge it first, check Bluetooth permissions, and make sure only one device is paired. Step-by-step fix inside.

The QRNT ring connects to your phone via Bluetooth through the QALO app. If it&apos;s not pairing, work through the following steps in order:1. Charge the ring first&#xA0;Place the ring in its charging dock and connect the dock to a power source using the provided USB-A cable. Wait until you see a quick flash followed by a slow, steady green blink &#x2014; this confirms the ring has enough charge to pair.2. Check Bluetooth on your phoneMake sure Bluetooth is enabled on your smartphone and that the QALO app has been granted Bluetooth permissions. On iOS, go to Settings &#x2192; QALO &#x2192; enable Bluetooth. On Android, go to Settings &#x2192; Apps &#x2192; QALO &#x2192; Permissions &#x2192; enable Nearby Devices.3. Make sure your phone OS is up to dateOutdated operating systems are a common cause of pairing failures. Check for any pending updates on your device before trying again.4. Only one device can be paired at a timeIf you&apos;re switching phones, unpair the ring from your previous device first via your phone&apos;s Bluetooth settings before attempting to connect to the new one.5. Reinstall the QALO appIf the ring still won&apos;t appear, delete and reinstall the QALO app. This clears any corrupted pairing data.<blockquote>Note: The provided charging cable is USB-A. If your power adapter only has USB-C ports, you&apos;ll need a USB-A adapter (not included).</blockquote>Don&apos;t have the QALO app yet? Download it free on <a href="#">iOS</a> or <a href="#">Android</a>.If none of the above steps resolve the issue, contact us at <a data-fr-linked="true" href="https://qalo.com/pages/contact-us" id="isPasted">https://qalo.com/pages/contact-us</a>.

My QRNT Ring Won't Pair to My Phone

Fingers swell from heat, exercise, and diet. Use cold water and soap, elevate your hand, or wait 30–60 minutes. Sizing tips included.

Your finger size naturally changes throughout the day and across seasons based on temperature, hydration, exercise, altitude, and what you&apos;ve eaten. This is normal &#x2014; and can sometimes make your ring feel snug or difficult to remove.Try these steps in order:<ol><li>Cold water and soap &#x2014; Run cold water over your finger and apply a small amount of gentle hand soap or lotion. Slowly twist the ring back and forth while pulling it toward your fingertip.</li></ol><ol start="2"><li>Elevate your hand &#x2014; Hold your hand above your heart for 5&#x2013;10 minutes until finger swelling reduces, then try step 1 again.</li></ol><ol start="3"><li>Wait it out &#x2014; If you&apos;ve just finished a workout or eaten a salty meal, give your body 30&#x2013;60 minutes to regulate before trying again.</li></ol><blockquote>If the ring cannot be removed after trying the above, seek medical attention.</blockquote>Prevent it from happening againQALO rings &#x2014; including the QRNT smart ring &#x2014; fit snugger than standard ring sizing by design, which keeps the sensors in secure contact with your finger for accurate readings. If your ring frequently feels too tight, consider sizing up. See our <a href="#">Ring Sizing Guide</a> for help finding your fit.

How Do I Remove a Stuck Ring?

QRNT not charging? Align the magnetic electrodes, use a 5V 1A wall adapter, and avoid computer USB ports. Full troubleshooting steps inside.

Follow these steps to get your ring charging:<ol><li>Connect the charging dock to the provided USB-A cable, then plug into a USB wall adapter with a minimum output of 5V 1A. A standard phone charger works. Avoid using a computer USB port &#x2014; it may not supply enough power to charge the ring reliably.</li></ol><ol start="2"><li>Insert the ring into the dock by aligning the two silver oval electrodes on the inner edge of the ring with the corresponding contacts on the dock. The ring connects magnetically &#x2014; reposition it until you feel the magnets click into place.</li></ol><ol start="3"><li>Confirm the connection &#x2014; when properly seated and connected to power, the green light on the charging dock stays on steadily.</li></ol><ol start="4"><li>Watch for charging indicators &#x2014; the green light on the ring will flash slowly while charging. When fully charged, it stays on solid.</li></ol><blockquote>Tip: If the dock light doesn&apos;t turn on at all, try a different USB cable or wall adapter. The cable is USB-A &#x2014; make sure your adapter has a USB-A port.</blockquote>If your ring still won&apos;t charge after following all of these steps, this may be covered under your warranty. Contact us at <a data-fr-linked="true" href="https://qalo.com/pages/contact-us">https://qalo.com/pages/contact-us</a>.&#xA0;

My QRNT Ring Isn't Charging

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